Key Features
Get every policy-related service done in one place in a hassle-free manner
![card-icon](/content/dam/hdfclifeinsurancecompany/whatsapp/EasyAccessibility_icon.png)
Easy Accessibility
Easy to access and always-on facilities of our WhatsApp chatbot bring a blend of comfort and satisfaction.
![card-icon](/content/dam/hdfclifeinsurancecompany/whatsapp/HighlySecure_icon.png)
Highly Secure
Policy number, DOB, and OTP verification to authenticate access to policy and transaction-related data.
![card-icon](/content/dam/hdfclifeinsurancecompany/whatsapp/learning.png)
Powerful NLP
In-house NLP engine offers intelligent services such intent identification and handling of dynamic requests.
![card-icon](/content/dam/hdfclifeinsurancecompany/whatsapp/MultLingual_icon.png)
Multilingual Capability
Experience the easy of conversing with regional languages such as Hindi, Bengali, Tamil, Telugu and 5 other languages.
![card-icon](/content/dam/hdfclifeinsurancecompany/whatsapp/KnowledgeBank_icon.png)
Knowledge Bank
650+ unique policy-related and dynamic queries to address all your problems.
![card-icon](/content/dam/hdfclifeinsurancecompany/whatsapp/GeoTagging.png)
Geo-Tagging Capability
Easy to get nearest branch by just sending your location.
![card-icon](/content/dam/hdfclifeinsurancecompany/whatsapp/VoiceCapability_icon.png)
Voice-Enabled query
The bot can process queries placed through voice, marking a milestone in ensuring ease of use for customers.