Hear it from our customers

I appreciate your prompt attention to my concern regarding policy. Thank you Aaliya for your assistance.

Ms Neha Sanyal is an excellent representative of HDFC LIFE . From day 1 of our receiving our complain till the date of resolution she had kept us updated on the movement of resolution . She regularly followed up within the organisation and outside ( with our banker) regularly. We wish her for her future endeavors

I would like to express my gratitude to Mr Deepak Sharma and the larger customer service team at HDFC Life. I reached out to the team to update address and beneficiary details. I was provided clear details on what I need to provide, guided through the process and the team made changes promptly once they had my documents. Overall, what was impressive was the personalized attention I got, and it renewed my confidence in HDFC Life. Thank you for the customer obsession.

First of all, thank you very much Sarika for your consideration and prompt response to my request. I really appreciate your positive response.

Hi Neha, I would like to thank you for addressing the policy related support requested by me. In case, I need any further clarification or support, I shall reconnect with you. Here's wishing you the best in your journey with HDFC Life.

I must thank you Mr. Pankaj to settle all issues to my satisfaction. Thank you once again.

We sincerely thank you Shilpa for addressing our concern in a prompt and professional way.

I am happy to inform you that I have received the policy certificate. I would like to thank you Tejal for helping here. I would like to appreciate your efforts. Thank you so much.

I had a wonderful experience with HDFC Life Customer Service team recently. I was earlier wary of a lengthy procedure for claim settlement. However, I was pleasantly surprised by the prompt service and the claim was settled in a very short time. Not only was the procedure quick and smooth, the team expressed empathy in the situation. I would like to express my gratitude to Mr. Nagesh Pai, Mr. Anil D'Souza and Ms. Sarika Madhavan for all their help!

As a senior citizen, I needed urgent help, with my Cancer Care policy. John Coutinho contacted me on recept of my mail, requesting assistance. He was fantastic, I mean really good. In all my years of dealing with lazy customer care personnel, this man proved that he cared. He was efficient, understanding and very pro-active. Thank you John Coutinho, and HDFC.

Dear Karishma, we sincerely appreciate your efficient, gracious customer service, the level of detail and accountability. Thank you for showing your great example of services.

Fast response. Good service.

very cooperative and clarity in guidance for completing the process.

your executives responding very quickly at every moment

Good to hear from you. Nice and wonderful experience.

Responded to answers, updated., helped me with alternatives

very well explanation of the policy and more than required confirmation calls which make us trust it more.

it was very smooth and easy .....i really liked the way associate (Pragati sharpa) handled my query and assisted me throughout the process !!!!!

very nice staff and clean behave yourself is better for customer and saving our time thanks

The executive I spoke to was polite and knew about the policy details, insurance was issued within a few days

Team were polite and quick to follow up and get the work done, causing minimal hassle

Staff was good while explaining the policy

constant feedback from customer care center regarding processing of application made easy way to procure policy online

The process is totally online and time saving.

Friendly talk with customer and very good response. Thanks to all who is involved this.

The response was fast and the request ot completed within one day

Entire process was seamless

Process is easy and time saving.

The process is very simple and user-friendly.

the web interface is simple and clear

Promptly answered my queries and resolved

very good got all the information from representative...

the plan is very good & its very easy to purchase the policy through online

Everytime, my experience of interaction with HDFC Life is the best. I got proper guidance. I recommend online purchase of life insurance to my friends & relatives.

good interaction while policy purchasing.

Explained everything in an easy way

Very knowledgeable marketing team. Quick decision making and quick delivery.

executive was very much polite and was having the good knowledge

Process was smooth and I was getting updates about required documents and status.

Mr. Khan was very helpful and patient with my queries. He did a great job in turning around the whole sign-up process for me. Gave me walkthrough on things that I need to consider before buying the policy. Helping me completely with Proposal forms and

The customer support executives communications were clear and to the point without forcing unnecessary details.
All other email communications were also on time and user friendly.

it was very easy and convenient to purchase and the good plans at low rate .

I would like happy about HDFC life,it will support to my family. about online policy,my time save and HDFC Life give clear explanation about term policy,and E-payment and E-paper work.

All terms and conditions regarding term insurance is clear, staff are so kind enough in guiding me towards pre medical checkup by phone. Overall I was satisfied with hdfc life in receiving term insurance plan.

The advisor who dealt with us was very patient in explaining the policy buying process. the overall service was good.

I have heard from many people about this HDFC Life policy ,people say this policy is very good and also bank service,claim process is very good that's why I choose this policy...

As and when required, received help and processed sucessfully

Seamless. User Friendly. Prompt.

The whole experience was great. The team was really helpful to guide the process

It's great.

It was user-friendly process portal was good

Awesome experience

Good response & Good service

Very easy to buy and user friendly process. Additional information clarity needs to be improved. Overall very happy and satisfied.

Very good service

Faster policy approval

It's a very good experience to buy online policy from HDFC

Very good response. good service

It was very smooth process to get the policy

All the staffs were hospitable and worked very professionally

Better guidelines given by customer service

Fast process

Quick and guided response

Cooperative staff

Policy issued within 2 days of online form filling.

Systematic way of approach and also good updates timely basis

Follow up & issue of policy with in 3 days... excellent service

HDFC released policy as discussed with me for major terms.

Very good

Very simple process and excellent support at every stage.

I like the benefits provided with investment policy. Simple procedure, easy steps and helpful customer care executives makes the new investor comfortable. Sometime it is difficult to understand the terms used but overall it was a good experience.

yes...service is really good.Many things were good.. Easy documents upload and quick acceptance of documents. Every time we'll reply by customer care

It was a comfertable journey to get my term plan. All instructions were easy to execute.

It simple and conveninet way

excellent service given by professionals of HDFC life.

quick, transparent, easy

Support was good by the team and helpful

its quite good experience dealing with your company

I got all desirable information online there is no need to visit anywhere

A good customer service step by step.

very good experience and better service

it's very simple and easy

best online service

Staff of the compnay helped me to get the policy and complete the application process end to end

Good policy with good benefits

It is very simple and easy.

hdfc executive guided very well and helped

Interaction with expert was nice and good knowledge of the market also the company

the customer care representatives responded very effectively

The conversation was online and the transaction successful. I was guided through a step by step process. The issues concerned were solved through closely guided interactions. Thank you.

The quick and easy purchase of policy without harassment. I’m fully satisfied.

It was the best experience with HDFC Life, I got the policy issued in 2 days,

Haseel free,almost paperless,quick response. Great experience. Hoping the life assured person, in my case, would enjoy the same experience

It is easy convient and all. process are step by step form filling is easy.all record is visible

While it was quite a few pages of information that i had to fill, the process and navigation and ease of use was very smooth

This is a best investment plan (click 2wealth )so thanks a lot HDFC LIFE TEAM