About HDFC Life
We at HDFC Life are committed to offer innovative products and services that enable individuals live a ‘Life of Pride’. For over two decades, we have been providing life insurance solutions that cater to various needs of individuals - protection, pension, savings, investment, annuity and health – thus covering the three key risks of mortality, morbidity and longevity.
Our long-stated strategy of balanced product mix, diversified distribution, continuous product innovation and re-imagining insurance through effective use of technology has enabled us to continue our journey despite the ever-changing external environment.
Over the years, we have successfully developed an agile framework for multi-tie distribution that has allowed us to tie up with 300+ partners. We continue to strengthen our distribution and expand the breadth of our relationships by adding newer partners.
We believe in offering superior service in a timely manner. We have leveraged technology to offer a range of digital initiatives that are completely contactless and paperless, across most of our channels including our branch offices.
We constantly strive to build a resilient, tech-driven, and scalable business. All our business activities are based on our values and vision.
HDFC ERGO General Insurance Company is a joint venture between HDFC Ltd. and ERGO International AG; the primary insurance entity of the Munich RE Group of Germany. With an overall market share of 6.3% for the period ended November 2022, the company is the 2nd largest general insurer in the private sector and the 2nd largest retail health insurer in the industry. A digital-first company, transforming into an AI-first company, HDFC ERGO is a leader in implementing technology to offer customers the best-in-class service experience.
The company offers a complete range of general insurance products including health, motor, home, agriculture, travel, credit, cyber and personal accident in the retail space along with property, marine, engineering, marine cargo, group health and liability insurance in the corporate space. It has a network of over 9,700 empanelled hospitals and diagnostic centres across about 576 districts where its policyholders can avail cashless treatment.
HDFC ERGO has created a stream of innovative & new products as well as services by using technologies like Artificial Intelligence (AI), Machine Learning (ML), Natural Processing Language (NLP), Robotics and IBM Watson. The company has a completely digital sales process with ~93% of retail policies issued digitally. ~65% of the customers’ requests are serviced digitally (~45% are supported by the self-help tech platform developed by HDFC ERGO and another ~20% are supported by Artificial Intelligence based tools).
Sensitivity, being a core of HDFC ERGO’s DNA, was demonstrated when HDFC ERGO launched ‘TeleClinic’ – a telephonic health consultation service, during the COVID-19 phase. HDFC ERGO was the first insurer to launch this service, and also made it accessible to customers and non-customers free of cost.
A comprehensive health insurance or medical insurance plan prevents you from exhausting your savings and keeps your worries at bay and by having a comprehensive plan you can avail quality healthcare facilities and protect your savings.
HDFC Life and HDFC Ergo have joined hands to launch a combi product ‘Click 2 Protect Optima Secure’.
This plan can be used as a medi-claim policy with HDFC ERGO my: Optima Secure product sum insured ranging from INR 5 Lacs to 2 crs and Click 2 Protect Life term plan with Sum Assured of INR 50k.
Click 2 Protect Optima Secure is a flexible and customizable comprehensive plan that offers financial protection for you and your family. This plan provides you with a large network of hospitals, tax savings, renewal benefit and various other benefits. If you still have not purchased the best health insurance, correct yourself by buying health insurance online.
