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For NRI Customers
(To Buy a Policy)
(If you're our existing customer)
For Online Policy Purchase
(New and Ongoing Applications)
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For Existing Customers
(Issued Policy)
Fund Performance Check
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Customers
Employees
Partner
We at HDFC Life are committed to maintaining the highest level of customer service. Hence we have tried to provide you with all the information you may want to seek regarding customer support, value added services, and various policy servicing options. We are also seek feedback on our products and services that will help us to serve you better.
Customer Support
At HDFC Life, we are committed to delivering exceptional customer service for your group insurance needs. This section provides all the essential information—from support channels and value-added services to policy servicing options.
Our centralized operations team is here to help you with your service requirements, handling requests and queries with care and efficiency. We aim to provide timely assistance while maintaining consistent service quality.
Contact Us
Customers or members can write to us at: service@hdfclife.com
For Master Policy Holders
Our Group Operations team is available to assist you based on your plan type:
For Group Term Insurance (GTI): groupoperations@hdfclife.com
For Credit Protect (CP): cpgroupops@hdfclife.com
For Group Unit Linked Plan: groupfunding@hdfclife.com
Go Green
Go Green is an HDFC Life initiative that encourages environmentally responsible practices to help protect our planet. Choosing to go green is a simple yet impactful step in the right direction.
Benefits of Go Green
Contribute to environmental sustainability
Faster turnaround time
Paperless transactions
Easy and quick data retrieval
Tamper-proof documentation
Services Offered Under Go Green
Electronic Payout: This facility enables the insurer to transfer funds directly to the policyholder’s account via RTGS or NEFT.
Digitally Signed Communication: A digitally signed document verifies the sender’s identity and ensures that the original content remains unchanged.
Registered Email ID: This facility allows trustees or policyholders to send scanned copies of signed documents from their registered email IDs, eliminating the need for physical copies.
To sign up and assist in our Go Green objective please fill the, attached form
INT/GS/03/23/1404