RESUME APPLICATION PAY PREMIUM

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Download HDFC Life App

Buy plans, track your policy, make renewal payments & monitor fund performance with HDFC Life App, Download Now!

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HDFC Life ClassicAssure PlusInvestment
HDFC Life ClassicAssure PlusInvestment
HDFC Life ClassicAssure PlusInvestment

Customers
- Individual
- NRI Center
Employees
- Mail
- CRM
- Goal
- ESS
- eSparsh
Partner
- Consultants
- Partner Portal-FC

For NRI Customers

(To Buy a Policy)

Call (All Days, Local charges apply)

+91- 8916613503
Email ID

nrionlineservices@hdfclife.com
Whatsapp

+91 8291-890-569

(If you're our existing customer)

Call (Mon-Sat, 10am-9pm IST, Local Charges Apply)

+91-8916694100
Email ID

nriservice@hdfclife.com

For Online Policy Purchase

(New and Ongoing Applications)

Call (All Days & Toll free)

1800-266-9777
Schedule a call

Click here
Whatsapp

+91 8291-890-569
Give missed call to buy a policy

+91-9980970424
Email

buyonline@hdfclife.in

Branch Locator

Locate a branch

Try Now

For Existing Customers

(Issued Policy)

Whatsapp

+91 8291-890-569
Call (Mon to Sat, from 10 am to 7 pm, Call charges apply)

022-68446530
Email

service@hdfclife.com

Fund Performance Check

Call (Missed Call)

0800-0006–609

Customers
- Individual
- NRI Center
Employees
- Mail
- CRM
- Goal
- ESS
- eSparsh
Partner
- Consultants
- Partner Portal-FC

RESUME APPLICATION PAY PREMIUM

What do you want to do?

Quick links

Mobile (Download app)

Download HDFC Life App

Buy plans, track your policy, make renewal payments & monitor fund performance with HDFC Life App, Download Now!

Pay Insurance Premiums

Multiple ways to pay premiums online using Net Banking, Credit Card, Debit Card, UPI, wallets, Bill Pay along with various offline and auto payment options.

Online Options

The list of online payment options to pay the premium instantly is provided below. Please click on the respective option for details.

Quick Pay
My Account
HDFC Life App
3 Click Net-banking
Paytm
PayZapp
Policy Bazaar
Bharat Bill Payment System (BBPS)
NSDL (National Securities Depository Limited)
Spot Revival
Bank Transfer
What’s New

Quick Pay

Pay renewal premium online through HDFC Life website using any of below mentioned payment instruments and also avail auto debit facility for timely future payments, while paying the premium.

Renewal premium payments are accepted for "In-force, Lapsed, Discontinued, Paid-up" policies of Life and “In-force, Pending renewal” of Health

Pay Now

Netbanking - For 75+ banks (HDFC Bank, ICICI Bank, Axis Bank, IDFC Bank, SBI, PNB, Kotak Mahindra Bank, Yes Bank and many more Banks available on Quick Pay) this facility is available on Quick Pay. You may register for Auto debit (SI) on your bank account while paying through HDFC and ICICI Netbanking account to automate future premium payment from registered bank account.

Credit cards –Pay via Visa, MasterCard, Rupay, Amex & Diners and International credit card on Quick Pay. You may register for Auto debit (SI) on Domestic Credit Card while paying premium through Visa, MasterCard, Amex, Rupay & Diners card to automate future premium payment from registered credit card only.

Debit cards – Pay via Visa, Mastercard, and Rupay cards on Quick Pay. You may register for Auto debit (SI) on Domestic Debit Card while paying through Visa, MasterCard and Rupay card to automate future premium payment from registered debit card only.

EMI – Pay renewal premium through EMI on Credit Card, Debit Card and Cardless EMI options of banks available on Quick Pay page.

Wallet – Pay premium using your preferred wallet options available on Quick Pay

UPI QR Code – Pay renewal premium via UPI QR code generated dynamically on the fly.

UPI – Pay renewal premium of up to ₹ 1 Lakh through UPI (The limits are subject to your bank / UPI Service Provider).

For premium payment for more than 1 lakh other eligible payment options can be used.

Bank Transfer- Pay renewal premium via Bank Transfer (NEFT/RTGS/IMPS)

The option is available for customers whose policy is In-Force and up to grace period of 10 days.

Rupay Credit Card on UPI – Pay renewal premium via Rupay Credit Card linked on UPI.

Paylater- Customer can use available paylater option to settle their premium bills.

IMPORTANT POINTS TO NOTE:

Convenience Fee / Internet Handling Fee (incl. applicable taxes) levied by the Payment Partner of HDFC Life while paying premium via Credit Card shall be non-refundable.
HDFC Life will not be liable to provide any invoice for Non-Refundable Convenience Fee / Internet Handling Fee (incl. applicable taxes) that the Payment Partner will levy, and the fee will not be adjusted against the policy.
In case of auto-debit registration, for all subsequent premiums collected via Standing Instruction on Credit card, Convenience Fee / Internet Handling Fee (incl. applicable taxes) shall be levied by the Payment Partner of HDFC Life, and such fee shall be non-refundable.
In case of Refund & Chargeback, Convenience Fee / Internet Handling Fee (incl. applicable taxes) that the Payment Partner will levy will not be refunded.

Note: If you are a former Exide Life customer, click here for payment.

Walk in

The list of walk-in payment options to pay premium over the counter is provided below. Please click on the respective option for details.

HDFC Life Branches
HDFC Bank Branch
Bharat Bill Payment System (BBPS)
MP Online
ICICI Bank Branches
Axis Bank Branches
Airtel Payments Bank

HDFC Life Branches

Payment can be made anytime during the working hours at our HDFC LIFE branch.

Locate your nearest branch

i) Cheque or DD

You can submit Cheque /DD to branch personel or in dropbox or can send it through post or courier for renewal premium payment before grace period ends. Cheques/Demand Drafts must be drawn in favour of HDFC Life Policy No. XXXXXXXX.

Please mention your name, contact number and email ID on the reverse side of the cheque/DD to help us contact you, if required

Instructions

Submit the Declaration of Relationship for Third Party Payment in case the premium is paid by a person other than the Policy Owner (Third party relations). Acceptable third-party relationships include grandparents, parents, siblings, spouse and children. Also, if the payer is an NPO (Non-Profit organisation) like an NGO/charitable trust, the relevant portion of the Third-party declaration needs to be filled. Click here to download the KYC form
For premium payment equal to and above ₹ 1,00,000 a copy of the identity and residence proof of the payer needs to be submitted. For Third party payments,an additional income proof of the payer needs to be submitted
Cheque or demand draft payments are accepted between 9.30 AM to 3.30 PM from Monday- Friday and between 9.30 AM to 1.00 PM on Saturday. Branches are closed on Sundays, national holidays and region- specific holidays.
As per RBI guidelines, non- MICR cheques may not be acceptable at a few locations.

ii) QR code

Renewal premium payments are accepted for "In-force, Lapsed, Discontinued, Paid -up" policies of Life and “In-force, Pending renewal” of Health through netbanking, Cards, UPI, and wallet. Customers can scan the Paytm QR scan Code, using Paytm, placed across HDFC Life branches to pay digitally. You may also scan Branch Specific Quick Pay and Quick Register QR codes using any QR reader app like Paytm.

Note: If you are a former Exide Life customer, click here for payment.

Auto debit

This is an automated facility which debits the premium from the bank account / card specified by you, on the preferred / premium due date.

Online Auto Debit Registration

Quick Register
BillPay
eSI (SI with Payment)

Offline Auto Debit Registration

Quick Register

This is an automated facility which debits the premium from the bank account/card specified by you, on the preferred/premium due date.

It is a secured digital platform to activate auto debit for renewal premium payment with the following added benefits:

Key Benefits
- Quick registration.
- Supports numerous Banks / Debit cards / Credit cards.
- Zero mandate rejection (due to signature mismatch).
- Conveniently update/change Auto Debit details for your policy.
Register Now

i) SI on card

Customer can register SI on card. Card networks that support this facility on the platform are – VISA, Master, Diners, Rupay & Amex.
- Login through Quick Register
- Enter Policy number & Date of Birth and validate the details.
- Click on Terms and Agreement checkbox and proceed.
- Register mandate using Credit Card.
- Enter card details and proceed with the registration.
NOTE: If your policy premium due date is within the next 15 working days, then please pay premium through Quick Pay.

ii) eNACH

eNACH or API E-Mandate is a payment service initiated by RBI and the National Payments Corporation of India (NPCI) that allow anyone with a bank account to easily automate recurring payments.

To check the list of all banks which are live with API e-mandate, click on Live Members link and Navigate to Live Banks in API E-Mandate.
- Mandate Limit: Up to INR 1,00,00,000 (They are subject to change as per NPCI).
- Login through Quick Register.
- Enter Policy number & Date of Birth and validate the details.
- Click on Terms and Agreement checkbox and proceed.
- Register mandate using Account.
- Select your preferred bank as per the Live Banks in API E-Mandate list.
- Authenticate using eNACH.
iii) Aadhar based eSign

This facility allows customers to authenticate their E-Mandates using Aadhaar-based eSign. Aadhaar based mandate Registration is only applicable for certain banks which offer such functionality.

NOTE: Customer must have Aadhaar linked to his bank A/C to set up the mandate for auto-debit. Customer can choose the eSign facility with Banks available on Quick Register.
- Login through Quick Register.
- Enter Policy number & Date of Birth and validate the details.
- Click on Terms and Agreement checkbox and proceed.
- Register mandate using Account.
- Select your preferred bank as per the Live Banks in eSign list.
- Authenticate using AADHAR.
- Mandate Limit: Up to INR 1,00,00,000 (They are subject to change as per NPCI).
iv) OTP Based Mandate Registration - ICICI Bank

*Services are temporarily disabled.

v) eSI (SI with Payment)

You can register auto debit while paying premium on HDFC Bank and ICICI Bank net banking account, Debit Card & Credit Card. Quick Pay.

IMPORTANT POINTS TO NOTE:
- Convenience Fee / Internet Handling Fee (incl. applicable taxes) levied by the Payment Partner of HDFC Life while paying premium via Credit Card shall be non-refundable.
- HDFC Life will not be liable to provide any invoice for Non-Refundable Convenience Fee / Internet Handling Fee (incl. applicable taxes) that the Payment Partner will levy, and the fee will not be adjusted against the policy.
- In case of auto-debit registration, for all subsequent premiums collected via Standing Instruction on Credit card, Convenience Fee / Internet Handling Fee (incl. applicable taxes) shall be levied by the Payment Partner of HDFC Life, and such fee shall be non-refundable.
- In case of Refund & Chargeback, Convenience Fee / Internet Handling Fee (incl. applicable taxes) that the Payment Partner will levy will not be refunded.

Note: If you are a former Exide Life customer, click here for payment.

My Insurance Premium
Missed Due date
Loan EMI
FAQ

My Insurance Premium

1 How can I pay my insurance premium online?

You can pay your insurance premium Online using the following Payment Options

Quick Pay
My Account
HDFC Life App
HDFC Bank Netbanking
PayTM
Policybazaar
NSDL
BBPS – Bharat BillPay Click here for List of Banks and Wallets

2 How can I pay my insurance premium offline?

You can pay your insurance premium Offline using the following payment options

Walk-in (OTC)

Other Payment options

Post or Courier- Locate your Nearest Branch
Cheque Pickup

3 How to pay via netbanking?

Click here to pay via net banking through Quick Pay option. Click here for list of Banks available under this option.

4 What is an eIA?

eIA stands for "e-Insurance Account". NSDL National Insurance Repository (NIR) facilitates holding all types of insurance policies in electronic mode under one single e Insurance Account.
eIA holder customers can pay their HDFC Life renewal premium through NSDL platform. Click here

5 What is the limit on cash payments?

Payment of renewal premiums is allowed through cash mode upto ₹ 49,999 at any point of time and up to ₹ 1 lakh at client level in a Financial year

6 What is auto debit & how can I activate Auto-Debit for my insurance premium?

Auto debit is an automated facility which debits the premium from the bank account/card specified by you, on the premium due date.

You can enjoy the convenience of auto-debit of your insurance premium using the following Auto Debit Options

Online Registration

Quick Register
BillPay - Registration process for HDFC Bank only
eSI (Payment + SI)

Offline Registration

Auto Debit/NACH Mandate

7 How is the NACH facility availed and how many days will it take to get activated?

Customer can register for auto debit online in a paperless and hassle-free journey using Quick Register. The registration process will only take a few minutes! Please keep your bank/card details handy.

Link- https://onlinepayments.hdfclife.com/HDFCLife/quick_mandate_registration.html

Note: Please register at least 8-10 days prior to the premium due date.

You can register for this service offline. Please submit the duly filled & signed Auto Debit Mandate along with a cancelled cheque at any of our nearest branch at least 30 days prior to the premium due date. You can locate your nearest branch here.
Click here to download Auto debit Mandate form
Once this service is activated, the premium is debited from your bank account from the next premium due date. Physical forms for auto debit mandate registration are available under the Forms & Downloads section under Policy Servicing.
* Please note that your NACH payments are subject to realisation.

8 What is Standing Instruction? How to avail the same?

You can now pay your renewal premium through a Standing Instruction if you have an account with HDFC Bank or RBL Bank anywhere in India.
To avail of this service, please submit the duly filled & signed Auto Debit Mandate at any HDFC Life branch at least 30 days prior to the premium due date.
Click here to download Auto debit Mandate from
Physical forms for auto debit mandate registration are available under the Forms & Downloads section under Policy Servicing.

To register for auto debit online in a paperless and hassle-free journey using Quick Register, click https://onlinepayments.hdfclife.com/HDFCLife/quick_mandate_registration.html

Note: Please register at least 8-10 days prior to the premium due date.

9 How to register for auto debit using Quick Register?

Click here to see the process to register your policy for auto debit.
You may also follow the steps as highlighted in the below tutorial video.

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10 How to register for auto debit through a bank’s website?

Click here to view the process of registration through HDFC Bank

11 Can I cancel the Auto Debit facility, once activated?

While, we do not recommend deactivating auto debit facility, in case you wish to do so, you can cancel the Auto Debit facility for policies with Annual, Quarterly & Half Yearly frequency. However, auto debit is mandatory for monthly mode policies.

To submit the deactivation request, please fill & submit the Mandate Deactivation Form available at any HDFC Life branch at least 12 days prior to the due date.You may also place a request for Auto Debit Deactivation by emailing us at service@hdfclife.com from your registered email ID which is updated in our records.

NRI Customers: Please write to us at nriservice@hdfclife.com

12 How to pay my premium through telephone helpline?

You can opt for IVR payment (Interactive Voice Response) to pay your renewal premium for policy before grace period ends. Call on our helpline number +912268446530 (Local charges apply). Do not prefix any country code. E.g. +91 or 00.

13 What is Top-Up premium? Can I make a top-up payment?

Top-up can be described as additional contribution (above the regular premium). Top-ups are possible only in Unit Linked plans at any time while your policy is in-force. Forms are available under the Forms & Downloads section under Policy Servicing. Top-up is possible only as per the terms and conditions as mentioned in your policy document.

You may submit the request at any HDFC Life branch or execute the Top-up request online through My Account under the Transact Online Section.

Top up requests are acceptable subject to rules followed by HDFC Life in accordance with IRDAI regulations
The current cut off timing for accepting requests to be processed with same day NAV is 3pm as per Indian Standard Time. Requests received after cut off times or non-business day will be deemed received as of the next business day, and NAV of the next working day will be applicable.

Download the Additional Single Premium Top Up Form

Note: Top up request which is equal to or greater than ₹ 1,00,000/- should be accompanied by proof of Income, Identity and Address as per AML guidelines.
PAN/Form 60 (If you do not have PAN) is mandatory to submit irrespective of the Top-up amount. You may ignore this instruction if the PAN is already submitted.

14 Can I change the premium payment frequency?

Change of premium payment frequency depends on the product features. You may refer to your policy document for details on the change of premium payment frequency. In order to change the premium payment frequency, you need to submit your request before the policy anniversary. You can submit your request online by visiting My Account or via HDFC Life mobile application. Alternatively, you can write to us at service@hdfclife.com or visit your nearest HDFC Life branch to submit physical service request form.

In case of monthly frequency, auto debit mandate registration is necessary to facilitate seamless premium payment for your policy. Hence, we request you to submit auto debit mandate along with your request to change premium frequency.

Physical forms for auto debit mandate registration are available under the Forms & Downloads section under Policy Servicing.

15 Where can I download my premium receipt?

We have our Elle – Chatbot to guide you through it.
Enter “Premium Receipt” in the allotted text space

16 When will be the refund settled into my bank account?

Refund is processed successfully depending upon the turnaround time for your bank, once all the requirements raised by HDFC Life are fulfilled from your end.

17 Helpline for payment related queries -

You can email us at service@hdfclife.com from your registered email ID.

18 Can I change / update Auto Debit mandate details for my policy?

Yes, You can change / update Auto debit mandate details for policy which already have auto-debit setu via Quick Register.

19 How can I update/change the bank details after I have already opted for Auto Debit option for my policy?

You can conveniently update/change the bank details anytime by Quick Register option.

Note: If you are a former Exide Life customer, click here for payment.

All Payment options

The list of premium payment options only for former Exide Life customers is provided below. Please click on the respective option for details.

Online Payment
Direct Debit
HDFC Life Branches
Other Bank Branches

Online Payment

i) Pay Online At HDFC Life Insurance Website

You can pay your renewal premiums online using credit/debit card, net banking, e-wallets or UPI ID in three easy steps.

Step 1: Fill in your details

Step 2: View Policy and Premium Information

Step 3: Make Payment

Pay Now

ii) eCollect (NEFT/RTGS)

You can pay your premium through any of your bank account using NEFT/RTGS Facility by adding HDFC Life Insurance as beneficiary with below details:

Beneficiary Name	HDFC Life Insurance Company Limited
Beneficiary Bank	Citibank N.A.
Bank Branch	Bangalore
Account Type	Current Account
Bank Account Number	EXLI <Policy Number> (EXLI should be followed by your 8 digit policy number)
IFSC Code (11 digit)	CITI0000004

iii) Electronic Bill Payment & Presentment (EBPP) with banks

You can use EBPP common known as Bill Pay service offered by all major banks to pay premiums for your HDFC Life Insurance policy(s). To use this service visit your Net banking, go to utility bill payment facility and add "HDFC Life Insurance as a biller".

iv) Wire transfer

Wire transfer is a preferred payment option for customers residing or paying premium from location outside India. Easy Steps to wire transfer your premium payment:

1. Fill the transfer advice with correct company name i.e. HDFC Life Insurance Co. Ltd, 8 digit policy no. and amount transferred.

2. Post successful transfer, kindly share the SWIFT transfer copy/transfer advice with us at service@hdfclife.com, so that your money can be received and credited to your policy.

Account details for the wire transfer:

Bank Name	Citibank N.A.
Account No	35163026
SWIFT Code	CITIINBX
IFSC Code	CITI0000004
Name of the account	HDFC Life Insurance Company Limited

v) Top up your policy today

Top Up feature is available in various Investment and retirement plans, to help you increase your investment /retirement corpus. You can click the tab below to Make a Top Up payment in 3 easy steps.

MAKE YOUR TOP UP PAYMENT NOW

INT/EU/02/23/32096

Disclaimers

For unit linked plans, the NAV applicable will be determined by the date and time when HDFC Life receives the payment subject to the cut- off rules followed by HDFC Life in accordance with IRDAI guidelines. The current cut- off timing for same day’s NAV is 3pm IST.

Subject to provisions of the Income Tax Act, 1961.

Premium receipt for successful payment will be available in My Account within 2 days of payment subject to realization of funds.

PAN disclaimer: Please submit a copy of your PAN card/Form 60 (if you do not have PAN) irrespective of the premium amount. Please update your PAN via My Account / service@hdfclife.com / 022-68446530 / HDFC Life Branch. Ignore if submitted.

Third party payment disclaimer: Submit the Declaration of Relationship for Third Party payment (from the acceptable relationship as mentioned on the Third-party KYC declaration) in case the premium is paid by a person other than the Policy Owner. Click here to download the KYC form.

ARN: EU/07/21/24471

For NRI Customers

(To Buy a Policy)

Call (All Days, Local charges apply)

Email ID

Whatsapp

(If you're our existing customer)

Call (Mon-Sat, 10am-9pm IST, Local Charges Apply)

Email ID

For Online Policy Purchase

(New and Ongoing Applications)

Call (All Days & Toll free)

Schedule a call

Whatsapp

Give missed call to buy a policy

Email

Branch Locator

Locate a branch

For Existing Customers

(Issued Policy)

Whatsapp

Call (Mon to Sat, from 10 am to 7 pm, Call charges apply)

Email

Fund Performance Check

Call (Missed Call)

Pay Insurance Premiums

Multiple ways to pay premiums online using Net Banking, Credit Card, Debit Card, UPI, wallets, Bill Pay along with various offline and auto payment options.

Online Options

The list of online payment options to pay the premium instantly is provided below. Please click on the respective option for details.

Quick Pay

My Account

HDFC Life App

3 Click Net-banking

Paytm

PayZapp

Policy Bazaar

Bharat Bill Payment System (BBPS)

NSDL (National Securities Depository Limited)

Spot Revival

Bank Transfer

What’s New

Walk in

The list of walk-in payment options to pay premium over the counter is provided below. Please click on the respective option for details.

HDFC Life Branches

HDFC Bank Branch

Bharat Bill Payment System (BBPS)

MP Online

ICICI Bank Branches

Axis Bank Branches

Airtel Payments Bank

Auto debit

This is an automated facility which debits the premium from the bank account / card specified by you, on the preferred / premium due date.

Quick Register

BillPay

eSI (SI with Payment)

NACH Mandate

My Insurance Premium

Missed Due date

Does my policy get lapsed immediately if I don’t make a premium payment on the due date?

What is Grace Period?

When does a policy lapse or become paid-up?

How can a lapsed or paid-up policy be revived / reinstated?